Key Responsibilities :
Call customers for renewals of contracts.
Explain benefits, handle objections, and close renewals
Upsell/cross-sell relevant products
Follow up and maintain accurate CRM records
Coordinate with sales/underwriting teams
Meet renewal targets and follow compliance guidelines
Skills & Qualifications :
3 months experience in telecalling /insurance/Bank/ Real estate customer service (preferred)
Robust communication and persuasion skills
Basic insurance knowledge (training provided)
Target-driven with valuable objection-handling skills
CRM & MS Office proficiency
Benefits :
Market-competitive salary + incentives
Training and growth opportunities
Supportive work environment
Fixed working hours & work-life balance