Key Responsibilities
Handle outbound customer calls
Provide clear, professional, and empathetic customer support.
Follow standard operating procedures while resolving customer issues.
Maintain high-quality service and adhere to defined KPIs.
Accurately document customer interactions in the system.
Eligibility Criteria
1 year of experience in BPO customer service
Average to Good English communication skill.
Solid listening, problem-solving, and customer handling skills.
The advisor should have experience of working in a fast-paced environment.
Key Skills Required
Average to Good English communication
Customer handling and empathy
Sales ability
Ability to work in a high-volume call environment
Basic computer and CRM handling skills
Basic Understanding of Quality Parameters.
Experience in any domestic process
Ability to manage high call volumes while maintaining service quality.
Strong adaptability and willingness to work in a dynamic and rapid-paced retail support
workplace.
Pay: Up to ₹23,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Thane
🏢 Medhansh Business Services
📍 Thane
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