Job Summary : Key Responsibilities :
Handle inbound and outbound calls related to travel inquiries, bookings, and customer support.
Assist clients in hotel reservations, cab bookings, and travel arrangements as per their requirements.
Coordinate with hotels, cab operators, and travel partners to ensure smooth operations.
Provide travel recommendations, package details, and cost estimates to customers.
Address customer queries and resolve issues related to bookings in a timely and professional manner.
Maintain accurate records of bookings, payments, and customer details.
Stay updated with travel trends, hotel rates, and transportation options to offer the best solutions.
Work closely with the sales and operations team to optimize service delivery.

Required Skills & Qualifications :
Bachelor’s degree
Strong communication and customer service skills
Ability to multitask and work well in a team




Attention to detail and a passion for travel
Valuable negotiation skills to secure the best deals for clients.

Preferred but not mandatory :
Experience in travel booking systems (Amadeus, Galileo, Sabre, etc.)
Prior work experience in a travel agency or related field

Benefits :
Market-market-competitive salary with incentives.
Travel discounts and perks.
Growth opportunities within the company.
On-the-job training for freshers

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits :
Paid sick time
Paid time off
Provident Fund

Experience :
total work: 1 year (preferred)

Location :
Shimla, Himachal Pradesh (preferred)

Work Location: In person

📌 Travel Agent Shimla
🏢 Planmans' Group
📍 Shimla