Key Responsibilities : Guest Service
Greet guests warmly and escort them to their tables.
Present menus, explain daily specials, and answer guest queries regarding food & beverages.
Take accurate food and beverage orders and enter them into the POS system.
Serve food and drinks promptly in a qualified manner.
Check on guests during service to ensure satisfaction and address any complaints courteously.
Present bills, handle payments, and return change accurately.
Operational Duties
Set up tables with cutlery, glassware, and condiments before service.
Explicit tables and reset them for the next guests efficiently.
Replenish service stations with water, bread, and other necessities.
Assist in preparing and serving during banquets, events, or buffets.
Maintain cleanliness and hygiene of dining areas at all times.
Hygiene & Safety
Follow all food safety, hygiene, and grooming standards.
Ensure proper handling of crockery, cutlery, and glassware.
Report any maintenance or service issues immediately.
Skills & Competencies :
Excellent communication and customer service skills.
Positive attitude and ability to work under pressure.
Team player with strong interpersonal skills.
Attention to detail and good organizational skills.
Basic knowledge of food and beverages (wine/spirits knowledge is a plus).
Qualification & Experience :
Minimum 10th/12th standard education preferred.
Prior experience as a waiter in a hotel/restaurant is an advantage.
Freshers with good communication skills and grooming will also be considered.
Work Setting :
Guest-facing role in a restaurant or banquet setting.
Requires standing and walking for long periods.
Flexible to work in shifts, weekends, and holidays.