Key Responsibilities :
Resolve customer queries, complaints, and service requests efficiently
Provide accurate information about Ritzzpay services and products
Maintain proper records of customer interactions and follow-ups
Coordinate with internal teams to ensure timely issue resolution
Ensure high levels of customer satisfaction and service quality
Assist customers with basic technical or transaction-related issues

Eligibility Criteria :
Minimum qualification :12th Pass (Higher Secondary) :
Basic knowledge of Microsoft Office (Word, Excel, Outlook) :
Minimum 1 year of experience in customer support :
Experience in financial services / fintech / banking support is an added advantage

Language Requirements :
Proficiency in Hindi, English, and Telugu

Required Skills :
Valuable communication skills (verbal & written)




Customer handling and problem-solving ability
Basic computer and data entry skills
Ability to work in a quick-paced environment
Patience and a positive attitude

Preferred Qualifications :
Experience in handling payment-related or financial service queries
Familiarity with digital payment platforms or fintech services

How to Apply : Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks :
Provident Fund

Application Question(s):
Current Location & Willing to work from office?
How many years of experience do you have in Customer Support?
Worked with any fintech/financial products?

Work Location: In person

📌 Customer Service Executive Hyderabad
🏢 Ritzzpay Services
📍 Hyderabad