Key Responsibilities
Handle inbound and outbound customer calls professionally.
Provide accurate information about products and services.
Resolve customer concerns and escalate complex issues when necessary.
Maintain records of customer interactions in the system.
Meet daily productivity, quality, and customer satisfaction targets.
Follow company policies, processes, and service standards.
Collaborate with internal teams for timely issue resolution.
Required Skills :
Valuable verbal and written communication skills.
Basic computer knowledge and MS Office proficiency.
Strong customer service and problem-solving skills.
Ability to work in a quick-paced environment.
Positive attitude and willingness to learn.
Pay: ₹15,000.00 - ₹40,000.00 per month
Advantages :
Commuter assistance
Provident Fund
Work Location: In person
📌 Bpo Executive Pune
🏢 Purple Realtors
📍 Pune
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