ROLES AND RESPONSIBILITIES - Sales and Business Development
Identify and generate current business opportunities.
Meet or exceed sales targets and revenue goals.
Build and maintain relationships with clients and prospects. - 2. Customer Relationship Management :
Understand customer needs and provide appropriate solutions.
Follow up with clients to ensure satisfaction and repeat business.
Handle customer inquiries, complaints, and feedback effectively. - 3. Sales Presentations and Negotiation :
Conduct product or service demonstrations.
Negotiate pricing, contracts, and terms with potential customers.
Prepare and deliver sales proposals and presentations. - 4. Market Research and Analysis :
Analyze market trends and competitor activities.
Identify potential sales prospects and market gaps.
Provide insights to improve products/services and marketing strategies. - 5.
Reporting and Documentation
Maintain accurate records of sales, customer interactions, and transactions.
Prepare reports on sales performance and forecasts.
Use CRM software or tools to track leads and customer data. - 6. Team Collaboration
Coordinate with marketing and operations teams for seamless service delivery.
Share market insights and feedback with internal teams.
Participate in sales meetings, training, and development programs.
Required skills :
Communication and Interpersonal Skills
Sales and Negotiaotion Skills
Customer Service Skills
Market and Product Knowledge
Analytical and Problem-Solving Skills
Time Management and Organizational Skills
Technical Skills
Resilience and Adaptability