Looking for Receptionist who can Join us Immediately!
RESPONSIBILITIES
Welcome and greet Patients in a friendly and qualified manner
Handling of incoming & outgoing calls & addressing queries over the phone
Manage the reception area to ensure it is clean and organized at all times
Assist with administrative tasks, such as data entry, filing, and photocopying
Maintain a record of incoming and outgoing employees
To give right information to the patients. e.g. for the doctors timing, OPD Schedule.
To generate registration Number for patients who required investigations / hospitalization or doctor’s consultation.
To give appointments to the patients who call for the same.
To take out list for consultants every morning for their records.
To check all telephone lines in Morning & Evening hour, if found faulty inform maintenance to do the needful.
To handle outpatient billing,
make sure to handover the Cash Handover to GM’s office Every Evening.
Have Basic knowledge in Billing and Payment processing.
Handle Patient complaints and resolve issues in a timely and productive manner
Coordinate with other departments to ensure smooth operations
Maintain knowledge of Clinic products, services, and policies
Provide support to other team members as needed
Taking Google Reviews from Patients/Attenders.