Job Title : Relationship Officer

Company : NEED82 Travels Pvt. Ltd. Location :Barasat, West Bengal Employment Type : Full-time

Job Summary-

Key Responsibilities-
Build and maintain robust relationships with new and existing clients.
Understand customer requirements and provide appropriate solutions or services.
Act as the main point of contact between the company and clients.
Handle customer inquiries, complaints, and service requests professionally.
Coordinate with internal departments to ensure smooth service delivery.
Maintain client records and update customer information in the system.
Follow up with clients to ensure satisfaction and long-term engagement.
Assist in promoting company services and identifying recent business opportunities.
Prepare reports related to client interactions and business development.

Required Skills & Qualifications-




Bachelor’s degree in Business Administration, Marketing, Tourism, or a related field.
Proven experience in customer relationship management, sales, or client servicing.
Excellent communication and interpersonal skills.
Solid problem-solving and negotiation abilities.
Ability to handle multiple clients and tasks efficiently.
Basic knowledge of MS Office and CRM systems is preferred.

Preferred Skills-
Experience in tourism, travel, hospitality, or medical tourism industry will be an added advantage.
Strong customer service orientation and ability to build long-term relationships.

How to Apply-

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Relationship Executive Barasat
🏢 Need Eighty Two Forex and Travels
📍 Barasat