Key Responsibilities
Handle customer queries via calls, WhatsApp, and social media.
Provide accurate information about electronics products.
Assist with returns, replacements, and after-sales support.
Maintain customer satisfaction with polite and professional communication.
Record customer interactions and update CRM or internal systems.
Coordinate with the warehouse and operations team for issue resolution.
Requirements :
Fluent English communication is a must.
Should be comfortable handling calls and messages.
Knowledge of electronics products is a plus (not mandatory).
Fresher or experienced—both can apply.
Positive attitude, patience, and problem-solving skills.
Benefits :
Fixed salary:
₹12,000-₹15,000
Monthly incentives based on performance
Supportive work workplace
Growth opportunities within the company
Job Types : Full time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
Perks :
Leave encashment
Paid time off
Ability to commute/relocate:
Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
Language :
English (preferred)
Location :
New Delhi, Delhi (preferred)
Work Location: In person
📌 Customer Support Representative Delhi
🏢 HPT GLOBAL INNOVATIONS
📍 Delhi
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