Job Title : Dispatcher Department : Logistics Location : Mohali Shift : Night Shift Employment Type: Full time
Key Responsibilities :
Develop delivery routes and maintain contact with drivers throughout the day
Collaborate with management to modify daily routes to accommodate the needs of customers
Act as a communication liaison through the two-way truck radio system and answered incoming phone calls from drivers on the road
Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes
Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
Requirements :
Bachelor’s degree preferred.
Proven experience (1+ years) as a Dispatcher, in logistics, or a similar role.
Robust communication skills, both verbal and written.
Excellent organizational and multitasking abilities.
Self-motivated, results-driven, and able to work independently.
Strong problem-solving abilities and the ability to think strategically.
Ability to work in a fast-paced and agile environment.