We are seeking a highly experienced, energetic, and result-oriented senior qualified to lead our Service and Spare Parts operations across multiple branches.

The ideal candidate should possess robust leadership capabilities, extensive experience in dealership after-sales operations, and a proven track record of driving business growth, operational efficiency, and profitability.

Key Responsibilities
Lead and manage multi-branch service, workshop, field service, and spare parts operations.
Drive service revenue, spare parts sales, profitability, and customer satisfaction.
Manage and develop service managers, supervisors, technicians, and spare parts teams.
Ensure effective inventory management, stock control, and spare parts availability.
Implement SOPs, operational discipline, KPIs, and performance monitoring systems.
Improve workshop productivity, service turnaround time, and customer complaint resolution.
Coordinate with OEMs for warranty management, technical support,



and training.
Drive process improvements, digitalization, and operational excellence.

Candidate Requirements
15+ years of experience, including at least 5 years in senior management.
Proven experience in managing large teams and multi-location after-sales operations.
Strong technical knowledge, commercial acumen, and P&L; management experience.
Excellent leadership, decision-making, and organizational skills.
Experience in Agricultural Machinery, Automobile, Commercial Vehicles, or Construction Equipment dealerships preferred.
Degree/Diploma in Mechanical, Automobile, Agricultural Engineering, or related field.
We are looking for a robust, hands-on leader capable of independently managing, strengthening, and expanding our Service and Spare Parts business.

📌 Head Of Service And Spareparts Cuttack
🏢 Samson Agri Group
📍 Cuttack