Roles &
Responsibilities
Drive B2B sales and business development by identifying potential clients and converting leads into customers.
Manage existing customer relationships and ensure high levels of customer satisfaction and retention.
Identify new business opportunities and promote the company's software solutions to prospective clients.
Build and maintain strong relationships with channel partners to drive business growth.
Identify upselling and cross-selling opportunities to maximise revenue from existing accounts.
Engage with customers through calls, emails, and regular follow-ups to understand their requirements.
Coordinate with internal teams to resolve customer queries, product-related concerns, and service issues.
Maintain sales pipelines, customer records, and regular activity reports.
Achieve assigned sales targets and contribute to overall business growth.
Skills &
Qualifications
Bachelor's degree in Business Administration, Commerce, Marketing,
or a related field.
3+ years of experience in B2B Sales, SaaS Sales, Software Sales, or Customer Relationship Management.
Solid communication, negotiation, presentation, and interpersonal skills.
Good understanding of lead generation, client acquisition, and sales processes.
Experience in customer relationship management and channel partner coordination.
Customer-focused approach with robust problem-solving and follow-up skills.
Proficiency in MS Office, CRM tools, and skilled email communication.
Ability to manage multiple accounts, meet targets, and work independently.