Back Homepage Our offers Cash Management Operations – PCM - CASPL Type de contrat :Permanent ContractCash Management Operations – PCM - CASPLModified on 12/11/2026Lieu : MUMBAI - India Secteur : OperationsJob description· To ensure the good level of quality of the services provided by the operational teams· To provide support in the management of changes and transversal projects.· To provide support in the testing /set up of current operations systems.· To facilitate the production of KPI/KRIs & statistics and co-ordinate on error/incident reporting.· To carry out some daily/monthly controls in the framework of the operational set up of the teams.· To work with operations team on Topics related to Harmonisation of Process and improvement of productivity· To coordinate with CASPL Organisation and ORM related to Project and Operational control activities assisting Head of Trade Finance operations.· To take charge or participate in transversal subjects / projects (digitalization / robotics solutions etc)
and contribute to the various missions of the PCM team.· Work with the CMS-IT-Head Time sheet management and Budget Forecasting and Monitoring activities.Complément§ Preferred to hire a Management or Technology Graduate or Postgraduate.§ Experience of 8 to 10 years in back office is essential for good control of operational risks; additional more transversal experience is appreciated.§ Previous experience of project-oriented roles will be an added advantage.§ Background in operation metrics, process maps, and technology integration.§ Prior experience in defining service level benchmarks and targets and their periodic monitoring§ Good notions of Operational risk and financial security rules.§ Six Sigma green belt would again be of added advantage but not mandatory.§ Working Knowledge of Cash management Services. Application criteria Company Crédit Agricole CIB