Group Head - Client Servicing | Social Tag | Mumbai (In Office)

Also known as: Client Servicing Head, Head of Client Servicing, Business Head Influencer Marketing, Senior Group Head, Influencer Marketing Team Lead

Skills: Client Servicing, Influencer Marketing, Team Leadership, Media Planning, Creator Management, Campaign Execution, Escalation Handling

About Social Tag

Social Tag is a creator-led influencer marketing agency based in Mumbai, working with brands on influencer campaigns, talent management, content production, creative work and PR.

The Role

Social Tag is hiring 2 Group Heads to lead its client servicing team. Each manages 20-25 people across cluster heads and their reports (a ~50-person org) and reports to the AVP. This is a heavy people-ops and strategy role: media planning, team management and escalation handling, all in one.

Key Responsibilities

• Manage and grow a 20-25 person client servicing team, reporting to the AVP.

• Own media planning:



creator selection, outreach and pricing.

• Drive creator negotiations, campaign execution and payments.

• Handle escalations from both brands and creators.

• Keep process hygiene airtight: confirmation emails, payment terms, documentation.

What We Are Looking For

• 5-8 years of experience in influencer marketing only. Industry-specific knowledge is critical.

• Proven experience managing large client servicing teams.

• Calm, patient and process-obsessed, yet agile.

• Obsessive about process hygiene: confirmations, payment terms, every detail documented.

Openings: 2

CTC: Rs 20 LPA

Experience: 5-8 years

Location: Mumbai (in office)

Fill this form to apply:

https://docs.google.com/forms/d/e/1FAIpQLScG-8LCNcRuiMKAARtscnhvwwP9TkabyrwJWZ_pr0qzrmHZnw/viewform

📌 Group Head - Client Servicing (Mumbai)
🏢 SocialTAG
📍 Mumbai