Company Description The Purple Patch Technologies is a Dubai-based expert outsourcing company focused on delivering high-quality services to clients worldwide. With state-of-the-art call center facilities in India and Egypt, the company leverages a multicultural workforce trained to handle diverse projects of varying size and complexity. Its global clientele spans industries such as Automobile, Telecom, Customer Care, E-commerce, Back Office, AI/ML, and Subtitling. The organization has strong experience in sales outsourcing and in-house lead generation, consistently aiming to improve results for every project. Team members are encouraged to contribute to client success through collaboration, adaptability, and performance excellence.

Role Description The Shipping Specialist is a full-time, in office role based in Kochi. This role is responsible for managing daily shipping and receiving activities, including preparing shipments, verifying orders, and ensuring accurate documentation. The Shipping Specialist will handle packing tasks, coordinate with carriers, and support inventory control by tracking incoming and outgoing materials. The role may involve operating material-handling equipment, following safety procedures,



and working closely with warehouse and operations teams to maintain timely and efficient logistics. The individual is expected to maintain organized work areas, adhere to company policies, and support continuous process improvements in shipping operations.

About the Role

Key Responsibilities:

- Coordinate sea, air, and road shipments across the UAE and GCC.
- Liaise with internal teams, vendors, freight forwarders, and customs authorities.
- Arrange freight bookings and select suitable logistics solutions.
- Review freight quotations and verify logistics costs.
- Ensure accurate and compliant shipping documentation.
- Monitor shipments and resolve operational issues.
- Maintain ERP records and shipment trackers.
- Support export, temporary export, repair, and cross-trade shipments.

Requirements:

- Bachelor's degree in Logistics, Supply Chain, Commerce, or a related field.
- Minimum 5 years of experience in shipping or import/export operations.
- Good knowledge of Incoterms, customs procedures, and shipping documentation.
- Knowledge of Letters of Credit (LC).
- UAE/GCC logistics experience preferred.
- Proficiency in MS Excel and ERP systems.
- Microsoft Dynamics 365 (D365) experience preferred.

📌 Shipping Specialist (Kochi)
🏢 The purple patch technologies
📍 Kochi