Join us as a Customer Service Associate and be the voice that connects our customers to solutions! If you thrive in helping others and enjoy engaging conversations, this is the role for you. Why You'll Like It - Work in a vibrant atmosphere in Bangalore where your efforts directly impact customer happiness. - Be part of a supportive team that values your input and encourages growth. The Work - Take inbound calls from customers and help them with their questions and issues. - Provide clear, accurate details about our products and services so customers know exactly what they need. - Keep accurate records of conversations to track inquiries and the resolutions provided. - Collaborate with colleagues to enhance the overall customer experience.



- Stay informed about our offerings and policies to give the best service possible. The Must-Haves - Robust verbal and written communication skills that shine in every interaction. - Patience and professionalism when dealing with customer concerns. - Familiarity with customer service tools like foundever is a plus. - Solid problem-solving skills to navigate challenges smoothly. - A positive vibe and eagerness to learn new things. Ready to make a difference for our customers? Dive into this role where every call counts!

This job is provided by Shine.com

📌 Customer Service Associate - Inbound Calls, Foundever (Bengaluru)
🏢 Lyros Technologies-CMMI Level 3
📍 Bengaluru