14 Nov
|
Mnj learning India
|
Bengaluru
14 Nov
Mnj learning India
Bengaluru
Company Description Mnj Learning India Pvt Ltd is an education-focused organization committed to delivering high-quality learning solutions and services. The company operates in a dynamic and growing sector, offering opportunities to work on impactful projects that support learners and institutional partners. Team members collaborate across functions to design, deliver, and support programs that enhance skills and knowledge. The organization values professionalism, accountability, and continuous improvement, creating a supportive environment for career development. Joining Mnj Learning India Pvt Ltd allows individuals to contribute to meaningful work while growing their expertise in education and client management.
Role Description The Account Manager role is a full-time, on-site position based in Bengaluru. This role is responsible for managing client relationships, serving as the primary point of contact, and ensuring that learning solutions and services are delivered according to client expectations. Day-to-day tasks include understanding client requirements, coordinating with internal teams, tracking project progress, and resolving issues in a timely manner. The Account Manager will prepare reports, monitor performance against agreed metrics, and identify opportunities to expand services or deepen engagement with existing clients.
This role also involves participating in meetings, presenting updates, and maintaining accurate records in CRM or related systems to support smooth operations and client satisfaction.
Qualifications
- Demonstrated client relationship management skills, including the ability to build trust, communicate clearly, and address concerns proactively.
- Strong organizational and coordination skills to manage multiple accounts, prioritize tasks, and ensure timely delivery of services.
- Analytical and problem-solving abilities to understand client needs, interpret data, and recommend appropriate solutions.
- Effective written and verbal communication skills, with the ability to prepare reports, presentations, and professional correspondence.
- Comfort working with digital tools and platforms, such as CRM systems, project management software, and productivity applications.
- Bachelor’s degree in business, management, education, or a related field, or equivalent practical experience.
- Prior experience in account management, client servicing, or customer success, preferably in education, training, or service-oriented industries.
- Ability to work collaboratively with cross-functional teams and maintain a qualified, inclusive, and respectful work style.
📌 Account Manager (Bengaluru)
🏢 Mnj learning India
📍 Bengaluru