What This Job Is The Front Office Manager plays a vital role in the success of hotel operations, specifically within the front office and housekeeping departments. This position ensures that guests experience outstanding service and satisfaction while maintaining high hotel standards. What You Will Own - Oversee daily operations of the front office and housekeeping departments to ensure a seamless guest experience. - Ensure compliance with hotel standards and exceptional service quality. - Manage departmental teams, including staff scheduling, training, and performance assessments. - Implement standard operating procedures (SOPs) to improve operational efficiency and effectiveness. - Address guest complaints promptly and professionally, fostering long-term satisfaction. - Collaborate with the General Manager and other departments to facilitate coordinated hotel operations.



Skills That Matter - Graduate degree in Hotel Management or a relevant hospitality qualification is required. - Proven experience in a senior leadership position such as Front Office Manager, Executive Housekeeper, or Rooms Division Manager. - Strong understanding of hotel property management systems (PMS), guest handling procedures, budgeting, and staff management practices. - Excellent leadership capabilities combined with robust communication, problem-solving, and decision-making skills are essential for this role. Candidates must be comfortable working rotational shifts to support the hotel's operational needs. Apply now to contribute your expertise to our hospitality team.

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📌 Front Office Manager - Hotel Operations, Guest Relations, Executive Housekeeping (Navi Mumbai)
🏢 veedee solutions
📍 Navi Mumbai