The ideal candidate will be responsible for managing client relationships, handling advertising requirements, coordinating with internal creative teams, artists, vendors and freelancers, and ensuring smooth execution of projects from the initial client brief to final delivery and billing.

Key Responsibilities

Client Servicing & Relationship Management

* Act as the primary point of contact for assigned clients.

* Understand client requirements, receive briefs and convert them into actionable job assignments.

* Maintain regular communication and build strong professional client relationships.

* Handle client queries, feedback, revisions and ensure timely resolution.

* Follow up on leads, enquiries, quotations and new business opportunities.

* Ensure client satisfaction through proactive communication and timely delivery.

Advertising Job Coordination & Execution

* Coordinate advertising projects from brief receipt to final execution.

* Work closely with graphic designers, creative artists, production teams and freelancers.

* Communicate creative requirements clearly and ensure deliverables meet client expectations.

* Track job progress, timelines, approvals and execution schedules.

* Coordinate with external vendors, printers, media agencies and service providers.

Billing & Commercial Operations

* Prepare client quotations, estimates, work orders and billing documentation.

* Handle client invoicing in coordination with the accounts department.

* Verify vendor quotations, purchase invoices and supporting documents.

* Prepare and process purchase orders and purchase-related documentation.





* Coordinate with vendors and maintain proper records of project expenses.

* Ensure accuracy in billing and commercial transactions.

Administrative & Reporting Responsibilities

* Maintain client-wise job records, project status and documentation.

* Prepare reports, quotations and project updates.

* Manage professional email correspondence with clients and vendors.

* Handle multiple assignments simultaneously while meeting deadlines.

Candidate Requirements

* Minimum 3 years of experience in an advertising agency is mandatory.

* Hands-on experience in client servicing, account management or advertising operations.

* Good understanding of advertising workflows, creative briefs, artwork approvals, production and vendor coordination.

* Experience managing projects from initial brief to final delivery and billing.

* Experience handling PSU, Government, Corporate or Institutional clients will be a strong added advantage.

* Strong commercial understanding, including quotations, client billing, vendor invoices and purchase documentation.

Language Proficiency

* English – Mandatory, with excellent written and verbal communication skills.

* Hindi – Mandatory.

* Marathi – Preferred.

* Gujarati – Preferred.





The candidate must be comfortable drafting professional emails and communicating independently with clients in proper business English.

Technical Skills

* Good working knowledge of MS Excel, MS Word and MS Office.

* Ability to prepare quotations, estimates, reports and billing documentation.

* Familiarity with email communication and digital documentation.

Additional Qualities We Value

* Strong client relationship management and interpersonal skills.

* A creative eye and understanding of advertising, design and visual communication.

* Excellent follow-up, coordination and problem-solving abilities.

* Attention to detail, particularly in billing and documentation.

* Ability to take ownership and work independently.

* A qualified, responsible and solution-oriented approach.

Compensation

Salary will be discussed during the interview and will be based on the candidate’s experience, skills and suitability for the role.

How to Apply

Interested candidates are invited to share their updated CV through LinkedIn’s job application process.

For any queries or further information, please feel free to contact us:

Apex Advertising – Mumbai Office

* Contact: +91 94272 41495

* Email: [email protected]

* LinkedIn: Direct message welcome

We look forward to connecting with experienced advertising professionals who are passionate about client servicing, creative coordination and delivering excellent client experiences.

Join Apex Advertising and be a part of our growing team!

📌 Client servicing executive Advertising agency (Mumbai)
🏢 Apex Advertising
📍 Mumbai