Job Description – Jewellery Sales Executive

Company: A.E. Motiwala Jewellers

Location: Byculla, Mumbai

Working Hours: 11:00 AM to 8:30 PM

Employment Type: Full-Time | In office

1. Company Description

A.E. Motiwala Jewellers is a well-established fine jewellery brand in Mumbai, known for its quality craftsmanship, timeless designs, transparent dealings and attentive customer service. With a strong legacy and a focus on innovation, the company offers an exclusive range of gold, diamond and precious gemstone jewellery.

Our collections include traditional and contemporary jewellery, bridal sets, everyday wear, statement pieces, solitaire diamonds and investment-grade gold coins. We believe in building long-term customer relationships through trust, transparency, product knowledge and personalized service.

2. Role Description

We are looking for a confident, enthusiastic and customer-oriented Jewellery Sales Executive to join our team at our Byculla showroom.

The candidate will be responsible for welcoming customers, understanding their requirements and recommending suitable jewellery based on their preferences, occasions and budgets.

The ideal candidate should have good knowledge of jewellery, strong mathematical and calculation skills, excellent communication abilities and the confidence to handle customers professionally. The candidate should also be comfortable explaining gold purity, diamond quality, jewellery pricing, making charges and other product-related details.

3. Key Responsibilities

- Welcome customers and provide a warm, professional shopping experience.
- Understand customer requirements and recommend suitable jewellery pieces.




- Demonstrate and explain gold, diamond, gemstone and other jewellery collections.
- Have a good understanding of gold purity, diamond quality, jewellery designs and current market trends.
- Accurately calculate jewellery prices based on prevailing gold rates, weight, making charges, wastage and applicable taxes.
- Explain pricing and billing transparently to customers.
- Handle customer queries, negotiations and customization requests.
- Build strong customer relationships and encourage repeat business.
- Achieve individual and showroom sales targets.
- Maintain jewellery displays, counters and product presentation.
- Ensure proper handling, security and accountability of high-value jewellery.
- Assist with billing, documentation and inventory management.
- Coordinate with the back-office team for customer orders, repairs and other requirements.

4. Required Skills & Qualifications
- Jewellery Knowledge: Good understanding of gold jewellery, diamonds, gemstones, purity, weights, designs and jewellery pricing.
- Mathematical Skills: Must be very good at mathematics and calculations, especially gold rate calculations, weight conversions, making charges, discounts and billing.
- Language Skills: Must be able to speak Gujarati fluently.



Good communication skills in Hindi and English are also required.
- Sales Skills: Ability to convince customers, negotiate effectively and identify opportunities for upselling and cross-selling.
- Communication: Clear, confident and professional communication with customers.
- Attention to Detail: Accuracy in calculations, billing, documentation and jewellery handling.
- Integrity: High level of honesty, responsibility and professionalism when dealing with customers and high-value products.
- Computer Skills: Basic knowledge of computers and billing software.

5. Experience & Education
- Previous experience in jewellery retail or the jewellery industry is preferred.
- Candidates with experience in gold and diamond jewellery sales will be given preference.
- Minimum educational qualification: 12th Pass.
- Candidates with a background in commerce or business studies will be preferred.
- Freshers with excellent communication, mathematical and learning abilities may also apply.

6. Working Conditions
- Work Location: A.E. Motiwala Jewellers, Byculla, Mumbai.
- Working Hours: 11:00 AM to 8:30 PM.
- Employment Type: Full-Time, On-Site.
- Must be willing to work on weekends and during festive and peak business periods as required.

7. Ideal Candidate Profile

We are looking for someone who is confident, presentable, trustworthy and passionate about sales. The ideal candidate should have a genuine interest in jewellery, be exceptionally good with numbers and calculations, communicate comfortably in Gujarati and be capable of handling customers independently.

📌 Salesperson (Mumbai)
🏢 A.E. Motiwala Jewellers
📍 Mumbai