Department: Information Security & Data Privacy (ISDP)

Reporting To: Chief Information Security Officer (CISO)

Location: Mumbai

Experience: 0–3 Years

Role Type: Full‐Time, Onsite

Role Overview

The IT Security Operations Analyst will support the CISO in day‐to‐day security

operations, monitoring, and incident handling. The ideal candidate should have a strong

inclination toward modern security technologies such as EDR/XDR, ZTNA, SIEM, along

with a foundational understanding of IT operations. This role is designed for early‐career

professionals eager to grow into enterprise‐grade cybersecurity operations.

Key Responsibilities

1. Security Monitoring & Incident Handling

- Monitor and analyse security alerts from SIEM, EDR/XDR, firewall, and cloud

platforms.

- Assist in containment and remediation activities under CISO guidance.

- Maintain incident documentation, evidence, and audit trails.

2. Endpoint Detection & Response (EDR/XDR)

- Ensure endpoint agents are deployed, updated, and functioning across all

devices.

- Support threat hunting activities and behavioural analysis.

3. Zero Trust Network Access (ZTNA)

- Support implementation and monitoring of ZTNA policies.

- Assist in identity‐centric access reviews and device posture validation.

- Work with IT teams to ensure Zero Trust principles are consistently enforced.

4. SIEM Operations

- Support log onboarding from servers, endpoints, firewalls, and cloud services.

5. Basic IT Operations Support





- Coordinate with IT teams for patching, endpoint hygiene, and configuration

updates.

- Support troubleshooting of endpoint, network, and authentication issues.

6. Governance, Compliance & Reporting

- Contribute to prepare weekly/monthly security reports for the CISO.

- Maintain SOPs, incident records, and compliance documentation.

- Support internal and external audits (ISO 27001, RBI/IRDAI guidelines, etc., as

applicable).

Required Skills & Qualifications

- Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field.

- 0–3 years of experience in IT Security, SOC operations, or IT infrastructure.

- Foundational understanding of:

o EDR/XDR platforms (Sophos, CrowdStrike, Defender, Sentinel One, etc.)

o ZTNA concepts and identity‐based access

o SIEM tools (Splunk, QRadar, etc.)

o Firewalls, VPN, and basic network security

o Google Workspace and O365 security features

- Strong analytical, troubleshooting, and documentation skills.

Key Attributes

- High integrity and strong sense of responsibility.

- Curiosity and willingness to learn modern security technologies.

- Ability to work collaboratively with IT, DevOps, and business teams.

- Strong communication and reporting skills.

What This Role Offers

- Direct exposure to enterprise‐level security operations under the CISO.

- Hands‐on experience with up-to-date security tools and frameworks.

- Fast‐paced learning environment with opportunities for growth.

📌 IT Security Operations Analyst (Mumbai)
🏢 CoverSure
📍 Mumbai