- Lead, manage and motivate a team to achieve sales targets and KPIs.
- Monitor daily performance and ensure productivity.
- Coach, mentor and support team members.
- Handle escalations, customer complaints and queries.
- Conduct team meetings and performance reviews.
- Identify opportunities to improve sales and processes.
- Prepare performance reports and ensure process compliance.
Eligibility Criteria:
- Graduate in any discipline.
- Minimum 5 years of experience in telesales.
- At least 2 years of experience as a Team Leader.
- Mandatory experience in selling banking products such as Home Loans, Personal Loans, Insurance or Credit Cards.
- Excellent communication, leadership and team management skills.
📌 Team Lead (Mumbai)
🏢 HDFC Sales Private
📍 Mumbai
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