Company Description Dugar Overseas Pvt. Ltd. is a diversified fast-moving consumer goods (FMCG) company with strengths in confectionery manufacturing, international sourcing, imports, exports, brand development, marketing, and distribution. With decades of industry experience, the company blends consumer insight, product innovation, and strong manufacturing capabilities to support brand growth in dynamic retail environments. Its business spans quality confectionery production, international brand partnerships, and extensive FMCG distribution across general trade, modern trade, e-commerce, and quick commerce channels in India. The brand portfolio includes confectionery, chocolates, biscuits, wafers, snacks, beverages, and related categories, featuring proprietary brands such as Sapphire Confectionery alongside global brands. Dugar Overseas focuses on building long-term partnerships by offering quality, innovation, and market expertise across India and international markets.

Job Summary

We are looking for a proactive, detail-oriented, and organized Export Coordination Assistant to support the Export Director in managing international customer orders, documentation, shipment coordination, and day-to-day export operations. The ideal candidate should be able to multitask, communicate effectively with international customers and internal teams, and ensure timely execution of export orders.

Key Responsibilities

Export Order Management

- Coordinate export orders from receipt to final shipment.
- Maintain order trackers and shipment schedules.
- Follow up with production, planning, QC, and dispatch teams to ensure timely execution.
- Monitor customer delivery timelines and update customers regularly.

Documentation





- Prepare and verify export documentation including
- Ensuring documentation complies with importing country requirements.

Customer Coordination

- Communicate professionally with overseas customers regarding orders, shipments, documentation, and payments.
- Handle routine customer correspondence.
- Maintain customer records and shipment history.

Logistics Coordination

- Coordinate with freight forwarders, shipping lines, CHA, and transporters.
- Track shipments until delivery.
- Resolve shipment delays and documentation issues.

Internal Coordination

- Liaise with Sales, Production, Purchase, QA/QC, Finance, and Warehouse teams.
- Follow up on pending actions and prepare daily status reports for the Export Director.

MIS & Reporting

- Maintain export MIS and dashboards.
- Update shipment trackers and pending action reports.
- Prepare weekly and monthly export reports.
- Maintain digital filing of export documents.

Administrative Support

- Manage calendars, meetings, and travel arrangements when required.
- Prepare presentations, quotations, and meeting minutes.
- Perform other tasks assigned by the Export Director.

Preferred Skills

- Knowledge of Incoterms, Letters of Credit (LC), and export compliance.
- Experience with DGFT, FSSAI, APEDA, and customs documentation.
- Experience handling shipments to the Middle East, Africa, Nepal, and other international markets.
- Familiarity with international payment terms and export logistics.

Key Competencies

- Excellent communication skills
- High attention to detail- Robust ownership and accountability
- Problem-solving mindset
- Time management
- Customer-focused approach
- Team player with a positive attitude

📌 Export Coordinator (Delhi)
🏢 Dugar Overseas
📍 Delhi