Job Description – Service Coordinator

Department: Service Department
Designation: Service Coordinator
Location: Noida

Job Responsibilities:

- Coordinate with service engineers for customer complaints and service calls.
- Schedule and track installation, maintenance, and repair activities.
- Handle customer queries and ensure timely resolution of complaints.
- Maintain service records, reports, and customer databases.
- Coordinate with internal departments for spare parts and technical support.
- Follow up with service engineers regarding pending service calls.
- Prepare daily and monthly service reports.
- Ensure timely communication with customers regarding service updates.

Required Skills:

- Good communication and coordination skills.
- Basic knowledge of MS Excel and MS Office.
- Strong follow-up and problem-solving abilities.
- Ability to manage multiple tasks.
- Customer-handling skills.

Qualification & Experience:

- Graduate / Diploma in any relevant field.
- 1–3 years of experience in service coordination or customer support preferred.

Pay: ₹25,100.00 - ₹30,000.00 per month

Perks:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Service Coordinator (Noida)
🏢 Innovation Meditech
📍 Noida