We are looking for an experienced Floor Manager for our jewellery showroom who can lead the sales team, manage showroom operations, and ensure excellent customer service.
Key Responsibilities:
- Manage daily showroom floor operations.
- Lead, supervise, and motivate the sales team.
- Achieve monthly sales targets and improve business performance.
- Handle premium customers and resolve customer complaints.
- Ensure proper display of gold, diamond, and other jewellery collections.
- Monitor stock movement, product handling, and inventory coordination.
- Ensure staff grooming, discipline, and attendance.
- Train team members on jewellery products, sales techniques, and customer handling.
- Coordinate with the Store Manager for business planning and sales growth.
- Maintain showroom standards and follow company policies.