Job Description – Back-End Support

Executive

Department: Back-End Operations / Project Support

Designation: Back-End Support Executive

Experience: 1–3 Years (Preferred)

Employment Type: Full-Time

1. Job Summary

We are looking for a detail-orientated and organised back-end support executive to assist

with daily office operations, documentation, data management, ERP entries, email

communication, and coordination with internal departments. The candidate must have a basic

understanding of office administration and sound working knowledge of MS Excel, MS

Word, ERP systems, and professional email drafting.

2. Key Responsibilities

 Maintain and update daily records, reports, and databases.

 Prepare and maintain Excel sheets for order tracking, dispatch status, project updates,

and other operational activities.

 Prepare documents, reports, letters, and other official documents using MS Word.

 Enter, update, and maintain data in the ERP system accurately.

 Draft professional emails for internal and external communication.

 Coordinate with departments such as Production, Purchase, Quality, Stores, Dispatch,

and Accounts.

 Track work orders, delivery schedules, pending activities, and dispatch commitments.

 Maintain proper documentation and records of purchase orders, work orders, invoices,

and dispatch documents, as applicable.

 Follow up with concerned departments for pending information and timely

completion of assigned tasks.

 Ensure data accuracy, document control, and timely submission of reports.

 Perform other administrative and back-end support activities as assigned by the





reporting manager.

3. Required Skills and Qualifications

 Graduate in any discipline; relevant experience will be preferred.

 Basic knowledge of office administration and business operations is mandatory.

 Sound working knowledge of MS Excel and MS Word is mandatory.

 Basic working knowledge of ERP software is mandatory.

 Ability to draft skilled emails independently.

 Good typing speed, data entry accuracy, and attention to detail.

 Good communication, coordination, and follow-up skills.

 Ability to manage multiple tasks and meet deadlines.

 Willingness to learn company processes and systems.

4. Preferred Candidate Profile

 1–3 years of experience in back-end support, MIS, documentation, or operations

coordination.

 Experience in a manufacturing or engineering company will be an added advantage.

 Familiarity with work orders, purchase orders, dispatch planning, and project

documentation is desirable.

5. Key Performance Indicators (KPIs)

 Accuracy and timeliness of data entry.

 Timely preparation and submission of reports.

 Accuracy of ERP entries and documentation.

 Quality of email communication.

 Timely follow-up on pending activities.

 Effective coordination with internal departments.

6. Reporting

Manager / Department Head, as applicable.

Interested candidates may share their updated resume along with details of their

experience and proficiency in MS Excel, MS Word, ERP, and email drafting.

Pay: ₹300,000.00 - ₹420,000.00 per year

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Back-End Support Executive (Ghaziabad)
🏢 Carbon Light
📍 Ghaziabad