Hiring: Client Relationship Executive & WhatsApp Executive(FEMALES ONLY)
Salary: ₹15,000 – ₹16,000 per month
Experience: 6 months – 2 years preferred
Job Type: Full-time
Job Description
We are looking for a candidate who can manage our WhatsApp API communication along with inbound and outbound calling for sales and payment follow-ups.
The role will mainly involve communicating with customers, attending incoming enquiries, making follow-up calls, converting potential leads into sales and coordinating with customers for pending payments.
Roles & Responsibilities
* Handle day-to-day customer communication through WhatsApp API.
* Attend incoming calls and make outbound calls for sales enquiries and customer follow-ups.
* Connect with potential customers, explain our products/services and assist in closing sales.
* Follow up with existing customers for pending payments and ensure timely collection.
* Send payment reminders, updates and other relevant messages through WhatsApp.
* Respond to customer queries and provide the required information.
* Maintain records of customer calls, sales enquiries and payment follow-ups.
* Coordinate with the internal team for sales updates,
payment status and customer-related issues.
* Ensure regular follow-ups with customers and avoid missing any important enquiry or commitment.
Candidate Requirements
* Good communication skills in Hindi and basic English.
* Must be confident and comfortable speaking with customers over the phone.
* Basic knowledge of computers, Excel and Google Sheets.
* Familiarity with WhatsApp Business/API will be an added advantage.
* Should have good convincing, follow-up and coordination skills.
* Previous experience in Out bond calls, sales or payment collection will be preferred.
Salary ₹15,000 – ₹16,000 per month, depending on the candidate's experience and communication skills.
We are looking for someone who is sincere, good at communicating with people and consistent with follow-ups. The candidate should be able to independently manage customer calls and WhatsApp communication while ensuring that sales enquiries and payment follow-ups are handled on time.