Location: 200 Feet Inner ring road, Near Retteri Junction, Chennai
Job Type: Full time
We are seeking a dynamic and enthusiastic Telecaller to join our team. The ideal candidate should possess excellent communication skills, be confident in interacting with customers over the phone, and be capable of generating and following up on leads while maintaining a high level of customer service.
Key Responsibilities
- Make outbound calls to prospective customers and respond to inbound enquiries.
- Explain the company's services and answer customer queries professionally.
- Generate, qualify, and follow up on leads.
- Maintain accurate customer records and update CRM/Excel reports.
- Schedule appointments and coordinate with the internal team when required.
- Build and maintain positive relationships with customers.
- Achieve daily, weekly, and monthly calling targets.
- Prepare and submit daily call reports.
Qualifications
- Minimum qualification: 12th Pass / Diploma / Any Graduate.
- Freshers and experienced candidates are welcome to apply.
- Experience in telecalling, telesales, customer support, or BPO will be an added advantage.
Required Skills
- Good spoken English communication skills (mandatory).
- Knowledge of Tamil, Hindi or Malayalam is an added advantage.
- Good interpersonal and candidate-handling skills.
- Basic knowledge of MS Word and Excel.
- Confidence in speaking with candidates over the phone.
- Willingness to learn and work in a target-oriented environment.
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
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