Drive effective translation of business needs into well-defined process data and technology requirements enabling controlled delivery of banking and financial-services capabilities.
Key Responsibilities
- Elicit analyze and document business and system requirements including process flows user stories acceptance criteria and data needs.
- Translate business needs into clear testable and delivery-ready functional and technical requirements.
- Analyze current-state processes identify gaps and define practical future-state solutions.
- Coordinate UAT defect triage requirements traceability and stakeholder sign-off.
- Partner with business product technology operations and control stakeholders to clarify scope outcomes and delivery priorities.
- Maintain clear documentation traceability decisions risks dependencies and status throughout the delivery lifecycle.
- Support Agile ceremonies testing implementation readiness and post-release stabilization as applicable.
- Apply banking-domain understanding to requirements and delivery decisions across customer journeys products channels operations data and technology.
- Ensure solutions reflect relevant banking controls including operational risk regulatory compliance auditability data protection reconciliation and exception management.
- Consider end-to-end transaction lifecycles accounting or ledger impacts cut-off times settlement reporting and downstream operational dependencies where relevant.
- Translate banking rules product behavior control requirements and operational scenarios into testable requirements and acceptance criteria.
Must-Have Skills and Experience
- Translation of business requirements into technical requirements across UI API and data
- Agile methodology
- retail banking or contact-center domain
Nice-to-Have Skills
- API specifications data mapping customer-journey design and UAT
Qualifications and Competencies
- 10 years of relevant experience in business systems analyst banking products banking operations banking technology financial services or a closely related domain.
- Bachelor's degree in business finance engineering computer science or a related discipline or equivalent practical experience.
- Strong written and verbal communication structured problem solving and stakeholder-management skills.
- Ability to work effectively with distributed cross-functional teams in an Agile delivery environment.
- Evidence of leading complex initiatives influencing senior stakeholders and coaching less-experienced team members.
Success Measures
- Requirements plans or process designs are clear complete traceable and accepted by relevant stakeholders.
- Risks dependencies and decisions are identified early and managed to resolution.
Delivery outcomes meet agreed business quality control an
📌 TDUS-CEP 005 BSA (Bengaluru)
🏢 People First Consultants
📍 Bengaluru
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