Salesforce Technical Lead/ Delivery Manager Global Delivery Centre (GDC)

Location: Gurugram / Hybrid Type: Full-time

Salary Upto 45 Lacs

- The role is based in Gurugram with hybrid working with occasional extended coverage aligned to global collaboration windows including 2:00 PM11:00 PM IST or 5:00 PM2:00 AM IST depending on project requirements.

Role:

- Lead Salesforce delivery and people: Manage mentor and develop a team of Salesforce developers and production support resources ensuring high-quality timely delivery against agreed SLAs KPIs project timelines and GDC standards.
- Drive scalable Salesforce solutions: Design and implement robust solutions across Sales Cloud Net Zero Cloud and Marketing Cloud Account Engagement (MCAE) partnering with the Salesforce Platform Architect on solution design technical decisions integrations and architecture.
- Stay hands-on technically: Lead and contribute to Salesforce development configuration integrations code reviews troubleshooting and technical problem-solving using Apex Lightning Web Components (LWC) Flow and declarative capabilities while maintaining strong engineering and security standards.
- Own DevOps and release management:



Evolve Clients Salesforce deployment and release practices by implementing Jira- and GitHub-based CI/CD pipelines improving automation release quality deployment efficiency environment management and overall engineering maturity.
- Partner across a global ecosystem: Collaborate with global Salesforce stakeholders IT Business Partners the Salesforce Centre of Excellence (COE) architects and business teams across time zones to translate business requirements into secure scalable and sustainable technical solutions.
- Champion governance and operational excellence: Ensure adherence to Salesforce architecture security data integrity development testing and release standards; oversee production support escalations and drive continuous improvement across processes automation and service performance.
- Bring robust Salesforce leadership experience: 8 years of Salesforce development and solution-design experience including team leadership and production support management; Platform Developer II certification required with MCAE and Architect-level certifications highly desirable. Experience with Agile delivery Jira GitHub CI/CD and global stakeholder management is strongly preferred.

Required Experience:

Manager

📌 Salesforce Technical Lead Delivery Manager – Global Delivery Centre (GDC) (Delhi)
🏢 Careerwise UK
📍 Delhi