Job Overview:
We are hiring Customer Service Executives for an inbound voice process. The role involves handling customer queries providing resolutions and ensuring a high level of customer satisfaction.
Eligibility Criteria:
- Graduation is mandatory
- Excellent communication skills in English (VETI Level 4 Quality)
- Freshers and experienced candidates can apply
- Immediate joiners preferred
Job Responsibilities:
- Handle inbound customer queries efficiently
- Provide accurate information and resolve customer concerns
- Maintain quality standards in communication and service delivery
- Ensure customer satisfaction and adherence to process guidelines
Shift Details:
- Male Candidates: 24/7 rotational shifts with rotational week offs
- Female Candidates: 7:00 AM to 7:00 PM window (9-hour rotational shifts)
Salary & Advantages:
- Salary: 19000 CTC (15000 take-home post deductions)
- One-time Bonus:
- 1500 after successful training completion
- 1500 after 60 days on production floor
- Additional Incentives:(Attendance Performance-based subject to meeting criteria)
Interview Process:
- HR Round
- Operations Round
- AMCAT Assessment
How to Apply:
If you are interested apply now or share your resume at