Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building cutting-edge solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .
Must have the ability to setup several servers on Linux Operating Systems with experience range of 2-5 years
Must have understanding of Active Directory
and other LDAP based directories. (This includes the ability to setup Domain Controllers DNS servers Mail Servers (16) different LDAP Servers Web and Application Servers etc.)
Good to have - Understanding of CMP LDAP SCEP EST Radius MDM TLS Protocols etc. Understanding network flows and ability to read Wireshark are bit assets
Manage the ticket until resolution is achieved.
Responsible for data gathering troubleshooting performing a full analysis of the issue.
Interact with several verticals within the organization
Escalate the issue if not resolved to GPS Team
IT Support Engineers
Must have the ability to setup several servers on Linux Operating Systems with experience range of 2-5 years
Must have understanding of Active Directory
and other LDAP based directories. (This includes the ability to setup Domain Controllers DNS servers Mail Servers (16) different LDAP Servers Web and Application Servers etc.)
Good to have - Understanding of CMP LDAP SCEP EST Radius MDM TLS Protocols etc. Understanding network flows and ability to read Wireshark are bit assets
Manage the ticket until resolution is achieved.
Responsible for data gathering troubleshooting performing a full analysis of the issue.
Interact with several verticals within the organization
Escalate the issue if not resolved to GPS Team
Deliver
NoPerformance ParameterMeasure
1ProcessNo. of cases resolved per day compliance to process and quality standards meeting process level SLAs Pulse score Customer feedback
2Self- ManagementProductivity efficiency absenteeism Training Hours No of technical training completed
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Required Experience:
IC
📌 IT Support Engineer (Bengaluru)
🏢 Wipro
📍 Bengaluru
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