At Arctic Wolf were on a mission to end cyber risk.
We are a global leader in security operations helping organizations stay resilient against evolving cyber threats through industry-leading security operations threat intelligence and a people-first approach to cybersecurity.
More than 3000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed accuracy and intelligence at scale. What sets us apart is our relentless focus on our customers innovation at scale and a collaborative culture where talented people can do meaningful work that truly makes a difference.
Were constantly looking for talented people to join the Pack and help us take our performance to the next level.
About the Position:
Our mission is simple: End Cyber Risk. Were looking for a Senior Product Manager - Endpoint Security Cloud Platform to be part of making that happen.
Position Overview
The Senior Product Manager Endpoint Security Cloud Platform will own the cloud backend capabilities that underpin Arctic Wolfs Endpoint Security portfolio including administration policy and configuration management device registration and enrollment and agent lifecycle management. Based in Bangalore India this is a technical product-facing role that partners closely with Engineering and Architecture to define requirements make product decisions and deliver at scale. The role will be central to two of the teams most significant initiatives: defining the cloud side of our unified agent strategy consolidating four endpoint agents and two cloud backends into a single agent and a single cloud; and planning and executing the migration of several million endpoints from one cloud backend to another.
Key Responsibilities
Product Ownership Cloud Platform
Own the product definition roadmap and prioritized backlog for Endpoint Security cloud backend capabilities including administration policy and configuration management device registration and enrollment multi-tenancy and agent lifecycle management (deployment upgrade and health).
Translate Endpoint Security strategy into clear product requirements user stories and acceptance criteria partnering with Engineering and Architecture on system design data flows APIs and technical trade-offs.
Serve as product owner for one or more development teams owning the definition prioritization and hygiene of the backlog from concept through delivery.
Partner with UX to define administrator and operator workflows that are simple scalable and consistent across the Endpoint Security portfolio.
Agent Consolidation & Cloud Migration
Define the cloud-side requirements for the unified agent initiative consolidating four endpoint agents and two cloud backends into one agent and one cloud including feature parity data model alignment and deprecation sequencing.
Plan and drive the migration of several million endpoints between cloud backends including migration strategy phasing rollback and risk mitigation customer and partner impact and success criteria.
Work with Engineering Managed Services Support and Customer Success to ensure migrations are seamless for customers partners and security analysts.
Cross-Functional Collaboration
Serve as the product point of contact for cloud platform capabilities across Engineering Security Research Managed Services Support and Customer Success.
Ensure endpoint cloud capabilities integrate with Arctic Wolfs broader platform and managed security services improving analyst workflows detection and response outcomes and the customer experience.
Engage directly with customers partners and internal users to gather first-hand requirements validate solutions and understand operational challenges at scale.
Brief Endpoint Security product leadership on roadmap status delivery plans and risks and provide technical input to Product Marketing as needed.
Metrics & Quality
Define and track product success metrics for cloud platform capabilities spanning deployment and adoption migration progress platform reliability and performance product quality and customer satisfaction.
Key Qualifications
Experience & Expertise
5 years of product management experience including at least 3 years as a product manager at an endpoint security vendor (EPP EDR or XDR).
Demonstrated ownership of a technically complex endpoint security product through multiple stages of its lifecycle ideally including the cloud management console or backend services that administer endpoint agents.
Experience working in high-growth organizations with globally distributed product and engineering teams.
Bachelors degree in Computer Science Engineering or a related technical field.
Technical Acumen
Sufficient technical depth to make product decisions involving endpoint agents agent-to-cloud communication device enrollment and identity policy distribution telemetry pipelines and operating-system considerations across Windows macOS and Linux.
Strong understanding of cloud-native SaaS architecture including multi-tenant services APIs microservices identity and access management and public cloud platforms such as AWS Azure or GCP.
Ability to understand customer IT environments company products and services at a system data flow and API level.
Hands-on experience with agile development practices and serving as product owner for engineering teams.
Product Skills & EQ
Strong decision-making and follow-through including defining the problem evaluating alternatives and trade-offs and measuring results against success criteria.
Highly detail oriented with the ability to manage complex dependencies across multiple teams and workstreams.
Clear concise written and verbal communication with the ability to explain technical concepts to engineers leadership and customers.
High EQ and a collaborative approach to partnering across functional teams and time zones.
Preferred Qualifications
Experience leading large-scale endpoint or cloud migrations product consolidation or re-platforming initiatives.
Experience with device management enrollment or provisioning at scale (e.g. MDM/UEM or similar).
Prior hands-on technical background such as software engineering solutions architecture or sales engineering before moving into product management.
On-Camera Policy
To support a fair transparent and engaging interview experience candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection improves communication and allows for full engagement from both candidates and interviewers. We understand that technical bandwidth or location-related challenges may occasionally prevent video use. If this applies candidates are required to notify us in advance so we can explore appropriate accommodations.
Perks
All wolves receive compelling compensation and benefits packages including:
- Equity for all employees
- 18 days annual leave flexible holidays & festivals and paid volunteer days
- Training and career development programs
- Comprehensive private benefits plan including medical insurance for you and your family life insurance (3x compensation) and personal accident insurance.
- A modern workplace in Helios Business Park in Bengaluru
Security Requirements
At Arctic Wolf protecting our people customers and data is fundamental to how we operate. All employees are expected to uphold our commitment to security privacy and compliance by following internal information security policies standards and controls designed to safeguard the confidentiality integrity and availability of business customer employee and other confidential information and to support compliance with applicable legal and regulatory requirements.
Depending on the role and where permitted by applicable law employment may be subject to background verification and additional regulatory security or compliance requirements including obligations related to data protection and export control laws and authorization requirements where applicable.
Your next big opportunity starts here apply today and help us end cyber risk.