Jodo is one of Indias leading recurring payments companies helping thousands of educational
institutions and businesses automate collections. Backed by Tiger Global Elevation Capital and
Z47 Jodo processes billions of dollars in payment volume annually.
We are building the infrastructure and products to make recurring payments seamless for businesses across India
ABOUT COLLECT:
Collect is our recurring payments platform for businesses helping merchants automate
collections through UPI Autopay payment reminders and intelligent follow-ups.
We are building a product to transform how businesses across India collect payments.
EXPLORE OUR PRODUCTS:
Jodo :
Collect :
Download Collect : THE ROLE:
- We are looking for curious analytical and action-oriented individuals to join the Founders Office and work directly with the founders on important product and business problems.
- This is a hands-on generalist role spanning product analytics and customer engagement. You will speak to customers understand their problems analyse data translate insights into product improvements and work with business and engineering teams to bring those improvements to life.
- You should enjoy getting your hands dirty whether that means conducting a customer interview hosting a webinar helping a customer troubleshoot an issue or digging into data to understand what is happening.
- You will get the opportunity to learn how to build sell and grow a product by working across the entire lifecycle.
WHAT YOULL DO:
A. Customer Discovery & Engagement:
- Speak to customers regularly to understand their workflows pain points and feedback.
- Conduct customer interviews product demos and webinars.
- Help organise and set up stalls at industry events.
- Engage with customers on support queries and help resolve their problems.
B. Product & Execution:
- Convert customer feedback and insights into clear product requirements and PRDs.
- Work with engineering and design teams to take features from idea to launch.
- Coordinate with business teams to prioritise problems and drive product adoption.
- Ensure successful execution of product initiatives.
- Track current features after launch and identify opportunities for improvement.
C. Analytics & Insights:
- Extract and analyse data to understand customer behaviour product usage and business performance.
- Build dashboards and analyse funnels.
- Identify trends and unexpected patterns in data.
- Convert data into actionable insights and product recommendations.
- Measure the impact of product changes and experiments.
WHAT WERE LOOKING FOR:
- Customer-first mindset: Enjoy talking to people asking questions and understanding how they work.
- Analytical thinking: Comfortable extracting and interpreting data and presenting findings clearly.
- Structured problem-solving:
Ability to break down ambiguous problems and develop actionable solutions.
- Bias for action: Willingness to take on different responsibilities from data analysis to customer interactions and event support.
- High ownership: Take responsibility follow through and work independently without constant instructions.
- Strong communication: Ability to explain ideas clearly write well and engage confidently with customers and internal teams.
- AI-native mindset: Actively use AI tools for data analysis research workflow automation and improving work quality.
- Learning mindset: Enthusiasm for learning product management analytics and business execution.
Eligibility & Qualifications:
- 03 years of experience.
- Candidates from leading colleges.
- Fresh graduates are welcome.
- Familiarity with SQL Python or spreadsheets is a plus.
BONUS POINTS:
- Experience building a product startup or side project.
- Familiarity with SQL Python or product analytics tools.
- Experience in customer-facing roles sales consulting or product management.
WHY JOIN US
- Work directly with founders on important company priorities.
- Get exposure to the entire product lifecycle from customer discovery to building and scaling.
- Take ownership early and see the direct impact of your work.
- Build products that solve real problems for thousands of businesses.
- Develop skills across product analytics technology and business.