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Job Description
Role Objectives:
Serve as the enterprise single entry point for Medical Communications and Congress content requests from Global Medical Regions and LOCs to the Content Factory
Translate requester needs into clear briefs and coordinate with the designated Content Factory liaisons to deliver content that reflects the approved vision scope and timing
Promote a global-first content model by identifying reuse opportunities challenging unnecessary duplication and supporting appropriate local adaptation
Key Responsibilities:
Request Intake & Brief Development
Receive and manage Medical Communications and Congress content requests from Global Medical Regions and LOCs
Meet with requesters to deeply understand the purpose audience scope format timing source materials and required review pathway
Route requests to the appropriate reuse update localization or net-new development pathway in line with Med Comms standards
Content Reuse & Prioritization
Assess requests against existing approved assets and planned content and determine whether to reuse adapt combine or progress net-new content within agreed guardrails
Challenge duplicative requests and promote reuse of globally developed content while recognizing valid market-specific needs
Maintain the request backlog priorities dependencies decisions and delivery status across Medical Communications and Congress work
Content Factory Integration
Orchestrate and translate approved requests into transparent production briefs for the Content Factory Medical Communications and Congress liaisons
Coordinate timelines questions risks and delivery across requesters Content Factory teams and relevant review stakeholders
Confirm that delivered content reflects the approved brief and route it through the appropriate quality-control and Medical-review workflow
Qualifications:
Experience: More than 5 years of relevant professional experience including at least 3 years within the biopharmaceutical industry experience Medical communications congress content content operations scientific content development and content operations required. Experience in vendor management and/or vendor coordination is preferred.Technical skills:
Strong understanding of Medical Communications (incl. digital ecosystem) and Congress content-development workflows
Ability to develop clear content briefs and translate stakeholder needs into actionable requirements
Knowledge of modular content global-to-local reuse and content-lifecycle management
Experience coordinating external agencies vendors or content-production partners
Strong stakeholder management prioritization negotiation and issue-resolution skills
Education: Degree in Medicine Pharmacy Life Sciences Public Health Medical Communications or a related field required. Advanced scientific or healthcare qualifications (PharmD PhD or equivalent) are preferred.
Languages: Fluent English required; additional languages advantageous
BENEFITS:
- It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
- Competitive Salary Performance Annual Bonus
- Flexible work environment including hybrid working
- Comprehensive Healthcare Insurance Plans for self spouse and children
- Group Term Life Insurance and Group Accident Insurance programs
- Health & Wellness programs including annual health screening weekly health sessions for employees.
- Employee Assistance Program
- 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
- Broad Variety of learning platforms
- Diversity Equity and Inclusion Programs
- Reimbursements Home Internet & Mobile Phone
- Employee Referral Program
- Leaves Paternity Leave (4 Weeks) Maternity Leave (up to 26 weeks) Bereavement Leave (5 days)