Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .
Job Title: Exchange and Proofpoint Operations Engineer
Position: SSE/LA
Experience: 4-6 years
Category: Infrastructure/Software Engineer
Shift: 24 /7 8 hours shift
Main location: Bangalore
Position ID: J1026-2382
Employment Type: Full Time
Education Qualification: Bachelors degree in Computer Science or related field or higher with minimum 4 years of relevant experience
Role Summary
The Proofpoint L3 Operations Engineer serves as the technical SME for the Proofpoint environment and is responsible for advanced troubleshooting platform optimisation configuration management security enhancements integrations and engineering support. The role owns complex incidents problem management and platform improvements.
Key Responsibilities
Advanced Troubleshooting
. Resolve complex email delivery and security incidents.
. Perform deep dive analysis of: Mail flow failures TAP detections DLP events Email authentication failures Encryption issues
. Analyse SMTP transactions logs headers and threat intelligence data.
Platform Engineering Administration
. Design and implement: Security policies DLP rules TAP policies Encryption policies Threat detection tuning
. Configure: SPF DKIM DMARC Secure Email Relay MX Routing
. Support tenant expansion and implementation initiatives.
Security Enhancements
. Optimise threat detection and false positive reduction.
. Evaluate emerging email threats and protection strategies.
.
Provide security recommendations to leadership and stakeholders.
Integrations
. Integrate Proofpoint with: Microsoft 365 Exchange Online SIEM platforms Splunk Sentinel Threat Intelligence platforms
. Support API based integrations and automation initiatives. s.
. Provide escalation support during major incidents.
. Phishing Protection
. Malware Analysis
. Threat Hunting
. Email Security Architecture
. Incident Response
. Data Loss Prevention
Monitoring Analytics
. Splunk
. Microsoft Sentinel
. Defender for Office 365
. SIEM Correlation
Experience
. 4-6 years of Cybersecurity or Messaging Security experience.
. 4 years of hands on Proofpoint administration and engineering.
. Experience in enterprise scale email security environments.
. Proofpoint Certified Professional (PCP)
. Proofpoint Certified Guardian
. Microsoft Security Operations Analyst
. Certified Information Systems Security Professional (CISSP)
. ITIL Foundation
. Microsoft Defender for Office 365
. Mimecast
. Maingun
. Cisco Secure Email
. Exchange Hybrid
. Azure Automation
. Security Operations Centre (SOC) experience
. Strong ITSM discipline (Incident Problem Change Request Management)
.
Queue ownership and SLA adherence
. 24x7 support participation
. Continuous service improvement mindset
. Excellent stakeholder communication and reporting skills
Preferred Certifications
Nice to Have Skills
. Microsoft Defender for Office 365
. Mimecast
. Maingun
. Cisco Secure Email
. Exchange Hybrid
. Azure Automation
. Security Operations Centre (SOC) experience
. Strong ITSM discipline (Incident Problem Change Request Management)
. Queue ownership and SLA adherence
. 24x7 support participation
. Continuous service improvement mindset
. Excellent stakeholder communication and reporting skills
CGI Managed Services Expectations
Skills:
- Microsoft Exchange
- Operational Technology
- Splunk
- MS Office365
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace recent opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our teamone of the largest IT and business consulting services firms in the world.