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Job Description

The Future Begins Here

At Takeda we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities we are meeting the need of patients our people and the planet.

Bengaluru the city which is Indias epicenter of Innovation has been selected to be home to Takedas recently launched Innovation Capability Center. We invite you to join our digital transformation this role you will have the prospect to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takedas GCC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda and we welcome applications from all qualified candidates. Here you will feel welcomed respected and valued as an important contributor to our diverse team

OBJECTIVES/PURPOSE:

- Provide the operational intelligence and execution backbone for Medical Operations and theMedEx portfolio.
- Turn delivery capacity quality and performance data into reliable insights and action.
- Improve transparency consistency and speed across the GCM operating model.

ACCOUNTABILITIES

Operational analytics and insight

- Maintain portfolio demand capacity service and performance datasets and dashboards with agreed definitions and refresh cycles.
- Analyze trends bottlenecks rework and service-level performance; surface actionable insights and recommended actions.
- Prepare decision-ready reporting and KPI packs for governance and workstream reviews.




- Baseline effort cycle time and quality to support forecasting and capacity planning.

Process controls and data quality

- Administer intake work tracking issue risk decision and benefits registers.
- Apply data-quality checks and maintain controlled templates documentation and audit-ready records.
- Coordinate reporting inputs across workstreams and follow through on actions and dependencies.
- Uphold data privacy access and compliance requirements across all reporting and tooling.

Automation and improvement

- Identify repetitive reporting and coordination work suitable for automation or AI agents.
- Build and sustain approved dashboards workflows and AI-enabled analyses with human verification.
- Support pilots measure adoption and document operational improvements and lessons learned.

DIMENSIONS AND ASPECTS

- Technical expertise: Applies analytics dashboarding data-quality workflow and reporting skills to support Medical operations and governance.
- Leadership: Coordinates cross-functional inputs and working groups without direct reports.
- Decision-making: Identifies trends risks bottlenecks and data gaps; recommends actions within established governance.
- Interaction: Partners with Medical Quality Regulatory Compliance Legal Clinical Operations Safety and business stakeholders.
- Innovation: Improves reporting workflows dashboards and automation using approved digital and AI-enabled tools.
- Complexity: Manages multiple datasets reporting cycles stakeholders dependencies and privacy or compliance requirements.
- Impact: Improves operational transparency data quality decision-making performance and execution speed across the global Medical GCM.
- Scope:



Global individual-contributor role; no direct reports; may coordinate vendors or project resources within approved authority.

EDUCATION BEHAVIOURAL COMPETENCIES AND SKILLS:

Experience: 6 -8 years in operations analytics PMO or business process roles; experience supporting global teams in a regulated industry preferred.

Education: Degree in analytics business engineering life sciences or a related field.

Certifications: Lean Six Sigma Yellow/Green Belt CAPM or an analytics certification preferred.

Technical skills: Data modelling and visualization (Power BI/Tableau) advanced Excel and SQL workflow and
automation tooling PPM platforms; familiarity with data-product master-data and FAIR data principles.

Professional skills: Structured problem solving clear written synthesis and stakeholder communication.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

- Competitive Salary Performance Annual Bonus
- Flexible work environment including hybrid working
- Comprehensive Healthcare Insurance Plans for self spouse and children
- Group Term Life Insurance and Group Accident Insurance programs
- Employee Assistance Program
- Broad Variety of learning platforms
- Diversity Equity and Inclusion Programs
- Reimbursements Home Internet & Mobile Phone
- Employee Referral Program
- Leaves Paternity Leave (4 Weeks) Maternity Leave (up to 26 weeks) Bereavement Leave (5 calendar days)

ABOUT GCC IN TAKEDA:

- Takeda is leading a digital revolution. Were not just transforming our company; were improving the lives of millions of patients who rely on our medicines every day.
- As an organization we are committed to our cloud-driven business transformation and believe the GCCs are the catalysts of change for our global organization.

#Li-Hybrid

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Required Experience:

Manager

📌 Medical Operations Manager (Bengaluru)
🏢 Takeda
📍 Bengaluru