Your Team Responsibilities

The Index Production Operations function is responsible for the seamless and timely delivery of MSCI products and services to clients for Index. This role is specifically focused on Real Time Index Production supporting real-time and end-of-day index calculation and delivery.

The work is highly time-sensitive and business-critical requiring exceptional accuracy judgment accountability and collaboration. The team operates on a global follow-the-sun model across APAC EMEA and the Americas.

Key responsibilities of the team include:

Enterprise Production Operations: Accurate and timely delivery of workflows.
Automation & AI Enablement: Leveraging automation tools and AI-assisted workflows to modernize scale and enhance production processes.
Incident Management: Identifying and resolving production issues coordinating with stakeholders and driving root cause analysis and permanent remediation.
Client Case Handling: Managing production-related queries and tickets ensuring prompt resolution in partnership with global teams.
Change and Release Readiness: Supporting testing deployments and governance for product enhancements and new releases.
Business Continuity & Resilience: Safeguarding uninterrupted operations and ensuring readiness for critical events.

Your Key Responsibilities

As a Real Time Index Production Senior Associate you will play a critical hands-on role with end-to-end ownership of index production workflows and increasing responsibility for driving operational excellence.

You will:

Execute and oversee complex real-time and end-of-day index production workflows ensuring delivery within strict deadlines and with a strong zero-error mindset.
Perform data validation and exception analysis on market data inputs corporate actions and index outputs.
Own incident and problem management workflows in a high-pressure time-sensitive environment driving root cause analysis ensuring timely remediation and partnering with Technology to implement durable solutions.

Leverage AI-driven tools (e.g. anomaly detection AI-assisted log analysis and LLM-based copilots) to proactively identify production issues accelerate incident triage automate data reconciliation and materially improve the accuracy scalability and efficiency of operations.
Proactively identify and drive enhancements to production workflows by embedding AI and automation bringing fresh ideas and perspectives to reduce manual intervention and strengthen operational resilience.

Partner with stakeholders across Product Technology and Client Services to resolve issues influence outcomes and continuously improve delivery efficiency.
Own production readiness for product launches methodology changes and system enhancements ensuring risks are identified mitigated and communicated.
Contribute to global team discussions by providing input on production risks dependencies and readiness.




Maintain high-quality documentation runbooks and control frameworks to support a zero-error audit-ready production environment while acting as a role model and influencing best practices across the team.

Your skills and experience that will help you excel

- 7 years of experience in index production financial data operations or real-time market data environments.
- Proven experience in Index Production workflows including index calculation rebalancing and corporate actions handling.
- Hands-on experience with AI-enabled tools (e.g. generative AI copilots anomaly detection systems API-driven automation tools) and a strong interest in applying AI/ML to transform production workflows.
- Demonstrated track record of operating in high-stakes environments with a strong focus on accuracy control and zero-defect delivery.
- Strong understanding of financial markets index methodologies and data workflows.
- Experience working in time-sensitive SLA-driven operational environments.
- Proficiency in SQL and Python (or similar scripting languages) for data analysis automation and troubleshooting; working knowledge of Excel.
- Strong technical aptitude with hands-on experience in cloud-native platforms (AWS GCP Azure) observability and monitoring tools (e.g. Datadog Grafana Splunk) workflow orchestration APIs and automation technologies.
- Strong technical and operational mindset with experience in automation workflow orchestration and cloud environments (AWS Azure Snowflake).
- Familiarity with workflow tools dashboards and monitoring systems.
- Strong analytical and problem-solving skills with the ability to investigate and resolve complex production issues.
- Strong communication skills with the ability to collaborate effectively with global stakeholders.
- Demonstrated ability to learn quickly adapt to new technologies and contribute innovative ideas to improve processes.
- Willingness to work in a global shift-based environment supporting real-time production cycles.

About MSCI

What we offer you

- Transparent compensation schemes and comprehensive employee advantages tailored to your location ensuring your financial security health and overall wellbeing.

- Flexible working arrangements advanced technology and collaborative workspaces.

- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.





- A global network of talented colleagues who inspire support and share their expertise to innovate and deliver for our clients.

- Global Orientation program to kickstart your journey followed by access to our platform AI Learning Center LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

- Multi-directional career paths that offer qualified growth and development through new challenges internal mobility and expanded roles.

- We actively nurture an environment that builds a sense of inclusion belonging and connection including eight Employee Resource Groups. All Abilities Asian Support Network Black Leadership Network Climate Action Network Hola! MSCI Pride & Allies Women in Tech and Womens Leadership Forum.

At MSCI we are passionate about what we do and we are inspired by our vision to power better decisions. Youll be part of an industry-leading network of creative curious and entrepreneurial pioneers. This is a space where you can challenge yourself set new standards and perform beyond expectations for yourself our clients and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data analytics and indexes supported by advanced technology set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners private-market sponsors and investors hedge funds wealth managers banks insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex gender gender identity sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy (including unlawful discrimination on the basis of a legally protected parental leave) veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process please email and indicate the specifics of the assistance needed. Please note this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

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Required Experience:

Senior IC

📌 Real Time Index Production Senior Associate (Mumbai)
🏢 MSCI
📍 Mumbai