We are looking for a Senior SFCC Developer to join our team and play a key role in supporting and maintaining a large-scale Salesforce Commerce Cloud this role you will handle production incidents deliver fixes and collaborate with cross-functional teams to ensure the stability and performance of mission-critical e-commerce systems.

Responsibilities

- Triage and resolve production incidents defects and service requests within agreed service levels
- Analyse logs job failures and API errors to identify root causes
- Deliver targeted hotfixes and patches following change control and release procedures
- Support scheduled jobs data feeds and catalogue imports and fix failures when they occur
- Maintain runbooks and knowledge base articles for recurring issues
- Assist with release deployments and post-release monitoring with rollback ready
- Collaborate with QA to reproduce and verify defects and with architects on recurring problems




- Track and report on resolution times and ticket trends

Requirements

- 5 years of experience developing and supporting Salesforce Commerce Cloud B2C including SFRA or comparable frameworks
- Strong debugging skills in SFCC Script ISML and JavaScript with the ability to read and interpret logs
- Experience with REST APIs and JSON and familiarity with SCAPI or OCAPI
- Proficiency in Git and controlled deployment practices
- Capability to work under time pressure with a clear methodical approach
- Excellent communication skills to effectively collaborate on a large-scale project within a multi-vendor team setting

Nice to have

- Experience working within ITIL-based support processes
- Salesforce Commerce Cloud Developer certification
- Exposure to payment tax or ERP integration support

Required Experience:

Senior IC

📌 Senior SFCC Developer (Pune)
🏢 EPAM Systems
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