As an Expert Software Developer for MSD CRM your role requires a hands-on execution who thrives in a dynamic setting capable of balancing technical leadership with stakeholder collaboration.
- Own the end-to-end architecture of MSD CRM solutions ensuring alignment with business goals and technical best practices.
- Drive innovation to enhance CRM capabilities and introduce cutting-edge solutions.
- Establish and enforce technical processes governance for CRM projects.
- Collaborate closely with cross-functional teams to translate business requirements into scalable and secure CRM architectures.
- Evaluate new technologies and tools to continuously evolve the CRM platform.
- Ensure high availability performance security and compliance of CRM systems.
- Mentor and guide development teams on architecture and implementation best practices.
What should you bring along
- Bachelors or masters degree in engineering.
- 15 years of experience in IT with significant experience in CRM architecture preferably Microsoft Dynamics 365 CRM.
- Proven track record of owning and delivering enterprise-grade CRM solutions.
- Strong ability to act as a trusted advisor and Single Point of Contact for business and product teams.
- Solid understanding of CRM customization integration and extension capabilities.
- Experience in establishing architecture processes technical cadences and governance.
- Strong stakeholder management and communication skills.
- Strategic mindset with hands-on technical expertise in CRM solution design.
- Experience working in Agile and collaborative environments
Must have technical skill
- Deep expertise in Microsoft Dynamics 365 CRM architecture customization and integration.
- Strong knowledge of Power Platform components (Power Automate Power Apps Power BI).
- Experience with Azure services relevant to CRM (Azure Functions Logic Apps Service Bus).
- Proficient in solution design patterns data modelling and security within MSD CRM.
- Experience with API management and integration frameworks (REST SOAP Azure API Management).
- Knowledge of CRM deployment models ALM and DevOps practices.
- Proficiency in C# .NET and JavaScript for CRM customization.
- Experience in designing scalable secure and maintainable CRM solutions.
- Understanding of identity and access management (Azure AD OAuth).
- Familiarity with cloud architecture principles and hybrid cloud scenarios.
Good to have technical skills
- Microsoft Certified: Dynamics 365 Solution Architect Expert or related certifications.
- Experience with AI and automation integration within CRM platforms.
- Experience with data analytics and reporting tools linked to CRM data.
- Understanding of enterprise architecture frameworks and best practices.
- Exposure to other CRM platforms and comparison insights.
Required Experience:
Director
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