Fanatics Commerce is the global leader in licensed sports merchandise operating a vertically integrated platform that designs manufactures and delivers officially licensed apparel jerseys headwear and collectibles for major leagues teams and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital in-venue and retail Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the worlds most iconic sports properties.

At Fanatics we bring our BOLD Leadership Principles to life every day - building championship teams obsessing over fans acting with entrepreneurial speed and delivering with a determined and relentless mindset.

As we continue to scale our global platform the Staff Product Manager AI Platform Control Plane will play a critical role in defining the strategy governance and scalable foundation for AI agents tools and applications across Fanatics Commerce.

ROLE OVERVIEW

Fanatics Commerce is building an AI platform to make it easier for teams to build deploy and scale AI-powered agents and tools across the organization and the Staff Product Manager AI Platform Control Plane owns the common capabilities that make this possible registration configuration deployment lifecycle management security governance monitoring and operation at scale. This role sits at the intersection of product engineering AI security and business needs working as part of a globally distributed AI platform PM team alongside the AI Platform Adoption PM and the Business Solutions PM to create a continuous feedback loop between customer needs business solutions and platform evolution. The Staff Product Manager AI Platform Control Plane delivers business and fan impact through BOLD leadership and execution excellence leveraging data automation and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:

- Partner with engineering security governance legal and business stakeholders to translate organizational requirements into scalable platform capabilities creating clarity and alignment without relying on formal authority.
- Operate as a tightly connected system with the AI Platform Adoption PM and Business Solutions PM ensuring clear ownership and strong collaboration across the platform PM team so that customer needs solution patterns and platform evolution continuously.
- Establish the principles product standards and architectural guardrails that guide the evolution of the Control Plane in partnership with engineering leadership.

People Leadership:

- Create alignment across a broad range of technical and business stakeholders product engineering security governance driving decisions through ambiguity and making difficult trade-offs with confidence and transparency.
- Mentor and model platform product thinking by demonstrating how to turn complex infrastructure capabilities into coherent products that solve real customer problems.

Fan & Customer Impact (Obsessed with Fans)

- Build a deep understanding of the developers and teams using the AI platform distinguishing between individual feature requests and underlying needs that should shape reusable platform capabilities.
- Own the experience for developers and technical teams interacting with the Control Plane reducing complexity in configuring deploying operating and troubleshooting AI applications.
- Establish clear workflows tooling documentation and self-service capabilities that enable teams to move AI solutions from experimentation into secure governed reliable production environments with decreasing effort and friction.




- Use developer feedback and platform usage data to continuously improve the Control Plane experience ensuring teams view it as an enabler rather than a constraint.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

- Stay deeply informed about emerging AI infrastructure and agentic patterns including agent runtimes orchestration tool calling MCP-style systems model gateways evaluation and observability and translate that knowledge into practical platform capabilities and product strategy.
- Identify common technical and product patterns that should become platform primitives rather than being implemented repeatedly by individual teams building once and enabling reuse across multiple AI solutions.
- Balance developer velocity with platform reliability security safety and governance making pragmatic architectural and product trade-offs as the platform evolves.
- Build safety and governance capabilities directly into the platform rather than relying primarily on manual processes defining requirements for guardrails policy enforcement auditability monitoring evaluation and responsible AI controls.

Ownership & Execution (Determined & Relentless Mindset)

- Define and own the product strategy and roadmap for the AI platform Control Plane establishing platform abstractions and standards that allow teams to build AI solutions consistently without reinventing underlying capabilities for every use case.
- Define how users teams agents tools models and other AI resources are identified owned authenticated authorized and managed throughout their lifecycle establishing clear ownership and accountability at scale.
- Provide visibility into AI usage behavior performance risks and policy compliance enabling appropriate human oversight and intervention for AI applications where required.
- Track and drive success metrics including developer velocity time to production platform leverage management and control maturity safety and governance consistency observability and reliability and overall developer experience quality.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

- Apply AI and technology to improve efficiency quality and outcomes
- Use data and digital tools to inform decisions and enhance performance
- Demonstrate curiosity and adaptability in adopting new technologies and ways of working
- Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

- Proven experience as a Staff-level or senior product manager owning platform infrastructure or developer tooling products with a track record of defining strategy and delivering roadmaps in ambiguous rapidly evolving environments.
- Strong technical fluency in AI infrastructure distributed systems security and platform architecture credible enough to engage deeply with engineering on trade-offs challenge assumptions and make sound product decisions without needing to be the architect.
- Demonstrated understanding of AI and agentic systems including agent runtimes orchestration tool calling model gateways evaluation frameworks and observability patterns relevant to production AI platforms.
- Experience defining and building identity access control lifecycle management and governance capabilities for complex technical platforms with the ability to translate organizational security and compliance requirements into scalable product solutions.




- Systems thinking ability can design for the broader platform ecosystem (agents models tools data infrastructure identity security governance developer experience) rather than optimizing individual components in isolation.
- Strong track record of influencing and aligning engineering product security governance and business stakeholders without formal authority driving decisions through ambiguity and complexity.
- Experience using customer and developer feedback platform usage data and solution patterns to continuously evolve platform strategy and prioritize a roadmap for maximum leverage and reuse.

WORK LOCATION

Hybrid: The primary place of performance of this role is the Fanatics office located in Hyderabad Telangana subject to the Companys current hybrid work policy. This role currently requires in-office presence.

At Fanatics we operate with a BOLD mindset - We Build Championship Teams were Obsessed with Fans we embrace a Limitless Entrepreneurial Spirit and we approach every challenge with a Determined and Relentless Mindset. If youre ready to contribute to a dynamic fast-paced environment that thrives on collaboration and growth we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce Fanatics Collectibles and Fanatics Betting & Gaming allowing sports fans to Buy Collect and Bet. Through the Fanatics platform sports fans can buy licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods; collect physical and digital trading cards sports memorabilia and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties including major national and international qualified sports leagues players associations teams colleges college conferences and retail partners 2500 athletes and celebrities and 200 exclusive athletes; and over 2000 retail locations including its Lids retail stores. Our more than 22000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer manufacturer and seller of licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues teams colleges and associations globally as well as its flagship site .

Fanatics Commerce has a broad range of online sports venue and vertical apparel partnerships worldwide including comprehensive partnerships with leading leagues teams colleges and sports organizations across the worldincluding the NFL NBA MLB NHL MLS Formula 1 and Australian Football League (AFL); the Dallas Cowboys Golden State Warriors Paris Saint-Germain Chelsea FC and Tokyo Giants; the University of Notre Dame University of Alabama and University of Texas; the International Olympic Committee (IOC) England Rugby and the Union of European Football Associations (UEFA).

At Fanatics Commerce we infuse our BOLD Leadership Principles in everything we do:
Build Championship Teams
Obsessed with Fans
Limitless Entrepreneurial Spirit
Determined and Relentless Mindset

By submitting your application you agree to our terms of service and acknowledge you have read ourCandidate Privacy Policy.

Fanatics will never ask candidates for money banking information or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting please do not respond and report it here.

Required Experience:

Staff IC

📌 Staff Product Manager, AI Control Plane (Hyderabad)
🏢 Fanatics Commerce
📍 Hyderabad