Key Responsibilities:

- Lead and manage a team responsible for invoice processing and payment proposal activities ensuring delivery within SLAs and KPIs
- Oversee invoice processing (validation posting exception resolution) and payment proposals (review approval payment execution)
- Act as the escalation point for payment failures invoice discrepancies and complex vendor claims and disputes
- Allocate work plan capacity and monitor team performance against SLAs and KPIs reporting performance and risks to leadership
- Coach mentor and develop team members set goals provide regular feedback and onboard new joiners
- Lead continuous improvement using Agile ways of working (stand-ups sprint planning retrospectives) and maintain a prioritised improvement backlog
- Analyse error trends process gaps and automation opportunities to improve efficiency quality and service delivery
- Foster a collaborative accountable team culture and manage change and team engagement
- Own SOPs process maps and work instructions and lead the teams participation in end-to-end testing
- Align with Project Team GPLs and stakeholders on KPIs and priorities and ensure adherence to internal controls compliance and audit standards
- NFTP/S4H experience

Key Skills & Competencies:

- Strong understanding of Procure-to-Pay (PTP) Accounts Payable and Payment Operations
- Proven team management and people leadership skills including work allocation performance management and capacity planning
- Coaching mentoring and feedback skills to develop team members




- Experience applying Agile and continuous improvement methods (e.g. sprints backlog retrospectives Lean/Kaizen) to lead teams
- Strong analytical problem-solving and decision-making skills with effective stakeholder and escalation management
- Change management conflict resolution and robust communication skills including reporting to leadership

Qualification:

- Bachelors degree in commerce Finance Accounting Business Administration or a related field
- Relevant experience in PTP / Accounts Payable operations including prior experience leading or supervising a team; exposure to Agile or continuous improvement practices is preferred

Shift Timings:

- US Shift

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Required Experience:

Manager

📌 MGF Vendor Invoice Processing & Reconciliation Team Leader (Chennai)
🏢 Maersk
📍 Chennai