Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building creative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .
Job Description
Role Summary
The ServiceNow Senior Architect is responsible for defining governing and delivering scalable secure and best-practice ServiceNow solutions across the enterprise. This role serves as the design authority for the platform and ensures long-term platform health upgrade readiness and alignment with business goals.
Key Responsibilities
Define end-to-end ServiceNow solution architecture aligned with enterprise standards
Act as design authority for platform customizations integrations and enhancements
Ensure adherence to ServiceNow best practices licensing and upgrade-safe design
Own and maintain the ServiceNow technical roadmap
Establish and enforce development integration UI and data standards
Review and approve technical designs plugin enablement and release content
Conduct platform health checks covering performance security and scalability
Provide architectural guidance and hands-on support for complex implementations
Mentor senior developers and guide ServiceNow delivery teams
Act as a trusted advisor to leadership and governance forums
Required Skills & Experience
10 years of IT experience with 7 years on ServiceNow
Strong experience delivering enterprise-scale ServiceNow implementations
Deep expertise in ITSM (mandatory)
Experience in one or more additional modules (CSM HRSD ITOM Custom Apps)
Strong hands-on knowledge of scripting Flow Designer and IntegrationHub
Experience with REST/SOAP integrations MID Server CMDB and CSDM
Role Note
This is a hands-on technical leadership role. The Senior Architect is expected to engage deeply with the platform when required and provide strong architectural governance across ServiceNow implementations.
Mandatory Skills: AI/ML(RPA).
Experience: >10 YEARS.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.