About the client:
Full time, permanent Ojas Group is a Melbourne-based group with three businesses in electrical cable and renewable energy:
• Cable Australia – supplies electrical cables for infrastructure, utilities, mining and renewable projects, with warehouses in Brisbane and Melbourne
• CabLab – NATA-accredited cable testing laboratory
• ElecSome – solar panel recycling
This role is part of the group's new India team and works directly with the Cable Australia sales and operations team.
About the role
Own every customer order from the moment the purchase order arrives until the customer has the goods. For stock orders you will work with the warehouse to dispatch; for factory orders you will track production, shipping and port clearance through to delivery, keeping the customer updated at every step. Key responsibilities
• Acknowledge customer purchase orders and set them up for fulfilment.
• Stock orders: prepare packing lists, coordinate cutting and dispatch with the warehouse, and book delivery (local, interstate overnight or remote regional).
• Factory orders: place and track orders with manufacturers, follow production schedules (typically 6–8 weeks), and arrange shipping.
• Work with freight forwarders and customs brokers to clear shipments through the Port of Brisbane, with all documents complete.
• Make sure goods are receipted into the warehouse and system, then delivered to the customer.
• Book and coordinate local freight carriers within agreed rates and preferred carriers.
• Give every customer regular updates on their order (at least weekly) and tell them promptly about any delay.
• Maintain an accurate order and shipment register: ETAs, delivery dates, documents.




• Support replenishment and procurement administration once trained (procurement is negotiated by Australian management).
• Escalate delivery, quality or supplier issues promptly. How success is measured
• Orders acknowledged and actioned promptly.
• Accurate shipment, ETA and delivery tracking.
• Customers updated on schedule; delays communicated the same day.
• Complete order and shipping documentation. What we are looking for
• 2–5 years in logistics, order management, shipping or supply-chain coordination.
• Hands-on with freight forwarders, shipping documents, container and ETA tracking.
• Excellent spoken English: clear, concise and confident on customer and carrier calls.
• Strong follow-through, organisation and Excel skills.
• Willing to work Australian business hours (early-morning IST shift).
Good to have
• Experience with Australian customers, carriers or freight forwarders.
• Experience in cable, electrical or industrial products (handling cable drums or heavy freight).
• ERP experience; Odoo preferred.
• Basic knowledge of Australian geography and freight routes, or willingness to learn quickly. Ways of working
• You work in Cable Australia's own systems (Odoo and email) as part of their team.
• Structured onboarding: shadowing the Australian team on live work, then taking over step by step.
• Day-to-day support, HR and people management from ScaleAX in India.

. Skillset Required: Logistics Coordination, End-to-End Order Management, Procurement Support, Freight Forwarding, Shipping Documentation, Import & Export Operations, Shipment Tracking, Inventory Management, ERP/Odoo, Excel, and Customer Communication.

📌 Logistics & Procurement Coordinator (Gandhinagar)
🏢 Scaleax Advisory
📍 Gandhinagar