Job description

Role & responsibilities

Key Responsibilities:

A. Departmental Oversight:

- Ensure seamless operations of IP, OP, Nursing, Housekeeping, Pharmacy, and Facility teams.
- Implement standard operating procedures (SOPs) for each department and ensure strict adherence.
- Coordinate with department heads to ensure target KPIs are met.

B. Patient Experience:

- Monitor patient movement and reduce waiting times in OP/IP areas.
- Address and resolve patient and attendant concerns efficiently.
- Implement systems to gather and act on patient feedback.

C. Workforce Management:

- Supervise scheduling, attendance, and leave management of departmental staff.
- Ensure timely performance reviews and productivity checks.
- Assist in recruitment and onboarding of departmental staff.

D. Facility & Infrastructure:

- Oversee cleanliness, safety, and maintenance of all hospital facilities.
- Ensure that pharmacy, medical, and non-medical inventory is maintained optimally.
- Conduct regular audits of physical infrastructure and ensure timely repairs.

E.



Compliance & Reporting:

- Ensure all operations are compliant with local regulations, hospital policies, and quality standards.
- Prepare weekly and monthly MIS reports for management review.
- Coordinate audits and inspections as required.

F. Coordination & Communication:

- Serve as the communication bridge between departments and top management.
- Conduct regular meetings with department heads and ensure cross-functional coordination.

Preferred candidate profile

- Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related fields.
- Minimum 15 years of experience in hospital operations or healthcare management.
- Robust leadership, organizational, and people management skills.
- Proficiency in MS Office, Hospital Management Systems, and report generation.

Employee Benefits

- Health insurance
- Annual Bonus
- Competitve salary

📌 Operations Executive (Coimbatore)
🏢 Desirous Global Consulting
📍 Coimbatore