The Admission Counsellor acts as the primary point of contact for prospective students and their parents. You will bridge the gap between student aspirations and career courses (such as Cabin Crew, Airport Management, and Hospitality Services), ensuring monthly batch enrollment and revenue targets are met.

Key Responsibilities

- Counseling & Guidance: Conduct face-to-face, telephonic, and virtual counseling sessions to explain course details, curriculum structures, fee breakdowns, and career outcomes.
- Lead Management & Conversion: Handle incoming leads, walk-ins, phone calls, and digital inquiries promptly, driving them from initial interest to admission closure.
- Target Achievement: Meet or exceed monthly/quarterly targets for walk-ins, lead conversions, and batch enrollments.
- Campus & Outreach Tours: Give academy walkthroughs, demonstrate training facilities (mock-up cabins/labs), and represent the institute at school visits, career fairs, or outreach events.
- Fee & Documentation Coordination: Assist students and parents with application forms, fee payments, installment plans, and admission documentation in line with institute policies.
- CRM & Reporting: Maintain accurate, up-to-date records of all prospective leads, follow-ups, and conversion statuses in the CRM or admission register, and submit daily/weekly performance reports.
- Cross-Functional Collaboration:



Coordinate closely with the marketing, academic, and placement teams to align student expectations with training realities.

Required Qualifications & Skills

- Education: Bachelor’s degree in any discipline (degrees in Mass Communication, Hospitality, Aviation, or Psychology are an added advantage).
- Experience: 1 to 3 years of prior experience in academic counseling, inside sales, or student-facing admission roles.
- Communication Skills: Exceptional verbal and written communication in English plus local/regional languages; polished and professional demeanor suited for the aviation/hospitality sector.
- Interpersonal & Sales Aptitude: Solid persuasion, trust-building, and objection-handling skills.
- Technical Literacy: Working knowledge of MS Office, CRM tools/admission software, and social media inquiry channels.

Pay: ₹12,000.00 - ₹23,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Shiliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

- Bachelor's (Required)

Experience:

- Student Counselling: 2 years (Preferred)

Language:

- English (Required)
- Hindi (Required)
- Nepali (Required)
- Bengali (Preferred)

Willingness to travel:

- 50% (Preferred)

Work Location: In person

📌 Admission Counsellor (Siliguri)
🏢 ZEFYR INSTITUE
📍 Siliguri