Assistant Store Manager

Organisation: RENVA Jewellers Pvt Ltd

Location: Chennai, Tamil Nadu | Full-time | In office

Salary: Up to ₹40,000 per month

Experience: Minimum 3 years; 3–6 years preferred

Reporting to: Head of Operations

RENVA Jewellers Pvt Ltd, a group company of ABI & ABI Group of Companies and Institutions, is hiring an Assistant Store Manager to lead daily showroom operations. You will guide the sales and operations team, support customers with their jewellery purchases, and maintain accurate sales, stock and closing processes.

Responsibilities

Lead showroom opening and closing checks, product displays, stock handovers and security routines.

Plan staff rosters, breaks and floor allocation to maintain customer service throughout the day.

Work towards monthly sales targets, monitor conversion and coach the sales team.

Handle appointments, high-value customer enquiries, complaints, discounts and exchanges within approved limits.

Verify daily payment closing with the cashier and stock reconciliation with the inventory team.





Coordinate customer orders, repairs and delivery commitments with vendors and the back office.

Train staff on product knowledge, customer service, billing handovers and security procedures.

Submit daily sales, footfall and team performance reports to the Head of Operations.

Requirements

Minimum 3 years of jewellery retail experience, including at least 1 year as a team lead, floor supervisor or assistant store manager. Candidates with 3–6 years of relevant experience are preferred.

Strong knowledge of gold purity, hallmarking, diamond 4Cs and jewellery pricing.

Fluency in Tamil and English; Hindi is an advantage.

Confidence using billing or ERP software and Excel.

Attention to detail and the ability to work a showroom roster, including weekends and peak festive or wedding periods.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 JEWELLERY MANAGER (Chennai)
🏢 ABI AND ABI GROUP OF COMPANIES INSTITUTIONS AND MEDIA
📍 Chennai