14 Nov
|
Universities Nation (Campushala)
|
Noida
14 Nov
Universities Nation (Campushala)
Noida
About the Role
We are looking for a people-oriented Student Counsellor to help working professionals and graduates choose the right online degree, diploma, or executive program. This role focuses on genuine mentorship—understanding where a learner stands in their career and guiding them toward courses that bridge their skill gaps.
Key Responsibilities:
- Connect with prospective learners who have shown interest in our online UG, PG, and executive programs via phone and video calls.
- Evaluate each candidate's educational background, work experience, and career goals to recommend the most suitable course.
- Walk applicants through program structures, eligibility criteria, fee plans, and EMI or scholarship options clearly and transparently.
- Address doubts from students and parents patiently, helping them make confident decisions about their higher education.
- Keep track of daily conversations, follow-up schedules, and application statuses inside our CRM portal.
- Support interested learners through the documentation and enrollment process so their transition into the program is seamless.
Qualifications:
- A Bachelor's degree in any discipline from a recognized university.
- Strong spoken and written communication skills in both English and Hindi.
- Empathy, active listening, and the ability to build rapport quickly over the phone.
- A proactive, self-motivated attitude with an eagerness to hit monthly admission milestones.
- 0 to 2 years of experience in academic advising, EdTech counselling, customer support, or inside sales.
Why Join Us
- Enjoy a balanced 5-day work week with fixed offs on Sunday and Monday.
- Earn uncapped monthly incentives over and above your fixed base salary.
- Receive hands-on onboarding training covering our university partnerships, course syllabi, and consultative counselling methods.
- Grow rapidly into senior advisory and team leadership roles in a fast-paced EdTech environment.
Pay: ₹23,000.00 - ₹30,000.00 per month
Advantages:
- Cell phone reimbursement
Work Location: In person
📌 Student Counsellor (Noida)
🏢 Universities Nation (Campushala)
📍 Noida