Job Location: Thoothukudi
Salary: ₹12,000 per month
Qualification: Any Degree
Experience: Freshers / Experienced
Job Summary
We are looking for an enthusiastic and customer-oriented Telecalling Executive to handle inbound and outbound calls, communicate with potential customers, follow up on leads, and maintain customer information in CRM systems. The candidate should have positive communication skills in Tamil and English, along with the ability to handle customers professionally and achieve assigned targets.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Make follow-up calls to potential customers and generate leads.
- Maintain customer details and update records in CRM software.
- Perform regular data entry and maintain accurate customer databases.
- Explain products or services to customers and identify sales opportunities.
- Handle customer queries and provide appropriate support.
- Follow up with leads and convert potential customers into sales.
- Achieve daily, weekly, and monthly calling and sales targets.
Required Skills
- Good communication skills in Tamil and English.
- Strong customer handling and interpersonal skills.
- Basic computer knowledge and data entry skills.
- Knowledge of CRM tools is an added advantage.
- Good follow-up skills and a target-oriented approach.
- Positive attitude and willingness to learn.